Savile Rogue - Quality Football Scarf - Click here to return to the home page

10. I placed my order but I'm not sure if it went through OK, how can I check?
Having submitted your card details, and if your payment is accepted, you should go through to a payment confirmation page thanking you for your order.

If your payment is refused by your card company, you will get a message stating this. If your screen just freezes (for more than 2 minutes), or your computer crashes, check your email. You should receive a confirmation email from us saying that your order has been processed, the amount paid and giving you a reference number. If you have this, then we have definitely received your order. If after a few minutes you haven't received this email, chances are we haven't. If this is the case, email us by clicking here.

Alternatively, feel free to place your order again and drop us a quick email saying what happened and quoting your name and address and we will refund any duplicate transactions straight away.